We are listening to you
The business of Microcredit Foundation EKI is based on transparent approach to our clients, as only fair and correct relationships guarantee a long-term success. We try to answer all of your inquiries and requests, and we are happy to hear and consider any suggestion you might have. Without any prejudice we shall listen to all of your inquiries, suggestions and complaints and we shall immediately consider and resolve all of them.
Feel free to contact us, because we are here and we listen to you.
Instructions for clients’ complaints
If you feel that MCF EKI failed to comply with provisions of the agreement, good business practice or the published General Terms and Conditions, please notify us so that we can take corrective action and improve our services for you.